Glastonbury 2024 ticket balance payment and resale FAQ

Glastonbury 2024 ticket balance payment and resale FAQ

Set an alarm and don't forget to pay your remaining balance – or forfeit your ticket and see it go back into the pot for the April resales!

By GFF
Pyramid Stage skeleton sunset
Pyramid Stage crowd • Credit: Jack B.

If you are lucky to have managed to secure tickets for Glastonbury 2024 when they went on sale in November 2023, you now have one week to pay off the remaining balance – or forfeit your ticket.

Glastonbury Festival returns this year and will run from Wednesday the 26th through to Sunday the 30th of June, 2024, at Worthy Farm in Pilton – with Dua Lipa, Coldplay and SZA as its headliners.

As it stands, ticket-holders to the sold-out event have only paid a £75 deposit towards their admission pass and are now due to pay for the remainder of their ticket balance or lose it.

For those who have paid a deposit for either a General Admission ticket or a Ticket + Coach Travel option for the 2024 Festival, a balance payment of £280 + £5 booking fee per ticket is due between 09:00 (BST) on Monday 1st April and 23:59 (BST) on Sunday 7th April 2024

Below, we’ve compiled a list of frequently asked questions about the Glastonbury 2024 Ticket Balance Payment Window, as well as about the upcoming Ticket Resales.

Take your time to thoroughly review each question and answer, or skip right to a specific question of interest via our Page Contents quick-jump feature below.

Crowd gathered at the highest point in the farm at Glastonbury Festival 2016.
Crowd gathered at the highest point in the farm at Glastonbury (2016) • Credit: Czampal

Glastonbury ticket balance F.A.Q

What’s the Glastonbury Ticket Balance Payment Window?

Those lucky enough to secure a ticket for Glastonbury 2024, while paying the £75 deposit towards their admission pass when they went on sale last November [2023], now get one week to pay off the remaining balance or forfeit the ticket.

What’s the deadline for paying the Glastonbury 2024 ticket balance?

Balance payments on existing Glastonbury deposits will be payable from Monday the 1st of April at 9am (BST), until Sunday the 7th of April at 11:59pm (BST). 

How much is the Glastonbury 2024 ticket balance?

Deposit holders will be expected to pay the remaining balance of £280 + £5 booking fee (+ postage fee).

Where and how can I pay my remaining Glastonbury ticket balance?

The only place you can pay your balance is at glastonbury.seetickets.com

To pay your ticket balance, find your Glastonbury registration number (which was emailed to your inbox when you originally registered) and then visit the official Glastonbury See Tickets page during the window period (mentioned above).

Can I pay for more than one balance in the same transaction?

Yes. Glastonbury states that you can pay the balance for up to 6 tickets in one transaction, provided you have all paid a deposit and they are all the same ticket type.

For example; You can pay the balance on up to 6 Ticket + Coach travel options together (as long as they depart from the same location), or up to 6 General Admission tickets together, but you can’t pay the balance on a mix of General Admission and Ticket + Coach travel options in the same transaction. 

Although you will need to provide each ticket holder’s registration number and postcode in order to pay their balances, grouping all your balance payments together means spending less on postage and packing fees, as you will only pay one postage and packing fee (£9.95 per order for general admission tickets, £2.75 for coach e-Tickets).

Can I pay for Glastonbury ticket balances individually?

Yes, you can. Even if you paid for several people’s deposits in November 2023 (who you’re no longer in touch with), you can all pay your balances individually. Each person will just need to provide their registration number and postcode in order to pay their own balance.

Can I change my delivery or email address?

If you wish to change your delivery address you can provide a new delivery address on the balance payment page. If your address changes after paying your balance, you can update your address details online via the See Tickets Customer Service Portal. Please note that changes to your delivery address will not update the address associated with your registration. 

If you wish to change your registered email address please contact See Tickets customer services via their customer service portal here. When paying your balance you are given the option to provide a different email address to the one you registered with, but this won’t update your registered details.

I’ve booked a Ticket + Coach Travel option, can I swap it for a General Admission ticket?

Yes. Any tickets for which the balance has not been paid will be refunded £50 (a £25 admin fee will be retained) automatically onto the card on which they were booked, which should happen within 7 working days of the balance payment period ending.

If you already know that you won’t be able to come to the Festival, and would like to get your £50 back before the automatic refund, then please contact See Tickets via their Customer Service Portal. Please note that if your card details have changed since you placed your deposit you will need to contact See Tickets to arrange your refund; and if a friend or family member placed the deposit for you, the deposit will be returned to their card.

If you are cancelling a Ticket + Coach travel option a total admin fee of £40 will be retained. You will be refunded your coach fare less a £15 cancellation fee, and your ticket deposit less the £25 cancellation fee.

Are there any more campervan tickets or tipis available?

All campervan tickets and tipis are currently fully booked. Any cancelled bookings will be made available in an accommodation resale later in April. Further details will be released nearer the time.

Is there any more accommodation available at Worthy View or Sticklinch?

Worthy View and Sticklinch – Glastonbuy’s official pre-erected camping fields – are also currently fully booked. As above, any cancelled bookings will be made available in an accommodation resale later in April. Further details will be released nearer the time.

I’ve booked a Ticket + Coach Travel option can I still buy a car park / campervan ticket?

No – Car park and campervan tickets are only available to General Admission ticket holders. It is not possible to purchase a car park or campervan ticket when booking or paying the balance for a Ticket + Coach travel option.

We’re coming in a group with a campervan / caravan, does each of us need a campervan ticket?

No – You only need to book one campervan ticket per campervan/caravan, although everyone aged 13 or over in your group will of course need a Festival ticket. Please note that large vehicles, which require a pitch in excess of 8m x 7m, require a large campervan ticket, for the White route site. For more information about campervan and caravans please check out the campervan information page.

Since I booked my deposit I’ve found I can’t come to the Festival, can I get my deposit back?

Yes – Any tickets for which the balance has not been paid will be refunded £50 (a £25 admin fee will be retained) automatically onto the card on which they were booked, which should happen within 7 working days of the balance payment period ending.

If you already know that you won’t be able to come to the Festival, and would like to get your £50 back before the automatic refund, then please contact See Tickets via their Customer Service Portal. Please note if your card details have changed since you placed your deposit you will need to contact See Tickets to arrange your refund; and if a friend or family member placed the deposit for you, the deposit will be returned to their card.

If you are cancelling a ticket + coach travel option a total admin fee of £40 will be retained. You will be refunded your coach fare less a £15 cancellation fee, and your ticket deposit less the £25 cancellation fee.

My friend can no longer come to the festival, can I transfer their ticket to someone else?

No – Tickets (including deposits) are fully non-transferable. If one of your party is no longer able to attend the Festival they can obtain a refund of £50 for their deposit (see above); however, you cannot reserve that deposit for someone else. Cancelled tickets will be put back on general release in the ticket resale.

I’ve paid my balance but haven’t had a confirmation email – how can I check everything is okay?

If you have not yet received confirmation of your balance payment you can retrieve your booking details via the See Tickets Customer Service Portal.

I’ve seen tickets advertised online, can I book through another company?

No! Please don’t be tempted to buy tickets from anywhere other than See Tickets. Glastonbury tickets are only available through one agency – seetickets.com – who support the unique Glastonbury registration system, which means they can make sure that all Glastonbury’s tickets are sold at face value, to genuine Festival goers.

Some of the campsites local to the Festival are authorised to offer hospitality tickets as part of their accommodation packages. If you are in any doubt as to the legitimacy of a company, please contact the Festival directly.

Can I order a water bottle when I pay my balance?

Yes. Glastonbury have more than 850 taps across the festival site which provide free, safe drinking water. The. Festival encourages all attendees to use a reusable water bottle and refill it at any of the taps, bottle refill points, water bars and kiosks around the Festival.

When paying your ticket balance, you will have the option to order a limited-edition Glastonbury Festival Chilly’s water bottle, with a choice of three colour schemes – Blue/Navy, Pink/Navy or Green/Navy.  Each water bottle will cost £22, with £2 from each bottle sold going to WaterAid. Your bottle will be waiting for you to collect from any of the WaterAid kiosks or water bars when you arrive onsite.

What is the ‘Worthy’ pledge?

When paying your balance, you will be asked to sign the Glastonbury Festival Worthy Pledge, agreeing that you will:

  • Treat the fields and the people in them with kindness and respect.
  • Only use the toilets provided and not pee on the land.
  • Dispose of rubbish carefully using the correct bins.
  • Keep your campsite tidy.
  • Take all your belongings/camping gear home with you again.

Please commit to this pledge and ask others to stick to it too, to help ensure a sustainable Festival. We would also encourage you to read the Festival’s full environmental policies.

Glastonbury ticket resale F.A.Q

Will there be a Glastonbury resale for 2024?

Yes – Once ticket holders play their final balance, the returned tickets will then be available for resale.

When is the Glastonbury 2024 resale?

Although the resale date has yet to be officially announced, the Glastonbury website states that it will take place sometime after 8th April 2024.

As a side note; looking back at previous years, the resales have mostly tended to take place a few weeks after Balance Deadline Day.

Where do I buy tickets for Glastonbury 2024 in the resale?

As ever, the resale will only be available at one place which is glastonbury.seetickets.com

Do I need to be registered to try for tickets in the resale?

Yes – As part of Glastonbury’s ongoing efforts against ticket touting, anyone who would like to attend this year’s Festival will need to have registered in advance.

As in previous years, registration remains free of charge and only takes a few minutes at glastonburyregistration.co.uk. Those who have already registered in the past can also check their existing registration here

How much will a ticket cost in the resale?

Tickets purchased in resales after April 8th 2024 must be paid for in full at the point of booking and will cost £355 + £5 booking fee (plus your coach fare if booking a coach ticket package as detailed below).

How many tickets can I buy in the resale?

The number of tickets one can buy in the resale has yet to be officially confirmed. That said, in previous years, up to 4 tickets per transaction were available to be purchased in the General Admission resale, while Ticket + Coach Travel options were limited to 2 tickets per transaction.

How many tickets will be available in the resale?

As it stands, Glastonbury’s official statement on the matter is: “As in previous years, the exact number of tickets in the resale will not be announced. But it is a limited quantity”.

Are there any other ways of getting to Glastonbury 2024 apart from the resale?

Yes – In addition to the upcoming ticket resales, some other opportunities for getting to Glastonbury include working and volunteering at the Festival,as well as entering competitions, once these options make themselves available.

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